The art of luxury excellence

Experiential learning

Up to the minutes trends

Cutting edge industry insights

Networking opportunities

Embark on a transformative journey with us and explore comprehensive luxury training programs to empower your team

Our luxury training boutique Agency named Echo Systeme Agency was inspired by my journey to Japan, I spent more than 10 years in this country where we love to get lost in translation to embrace diverse experiences and rejuvenate ourselves with new creative ideas…Passionate about the power of symbols through the learning of ideograms (kanjis) and awarded a scholarship of two years in Japan, I worked with a French company, a joint-venture with Shiseido in Tokyo, where I discovered meticulous attention to details with a specific focus on product and packaging quality, personalized customer service and culturally sensitive marketing strategy.

Then I continued my academics with an MBA degree specialized in luxury brand marketing and international management from Sup de Luxe, Chaire Cartier, in Paris along with another Master specialized in advertising and communications for FMCG : I learnt how to craft a unique brand identity that reflects exclusive craftmanship, how to leverage storytelling to create a narrative that enhance the essence of a luxury product or service.

I have two decades of experience with outstanding luxury and retail brands in France and Asia.With Chanel, I mastered the sales technics, customer service management and welcomed princesses at Cambon flagship where I sold the J12 with coloured diamonds among others creations (I was the best sales ambassador for watches in summer 2002 at Cambon).Then with Fauchon as country manager in Japan, I learned how to develop strong relationship with Japanese departments stores and how to manage a portfolio of extensive licenses with a master franchise business model. Based in Kuala Lumpur from 2014, I managed Maison Francis Kurdjian and Christofle in Malaysia and developped sales, created events for exclusive clientele and managed multicultural teams.

Echo Systeme Agency and its dynamics :

Echo Systeme boutique Agency was established in 2018 in Kuala Lumpur and moved to Paris in February 2021during covid-time due to family reasons.Taking a new breath in my own country surrounded by the French humour and garçons de café talks “sur le zinc”, I with Echo Systeme experts are keen on sharing our knowledge to understand the nuances of the luxury environment with bespoke training programs and consultancy.

A collective intelligence dedicated to CARE :

Depending on the mission, we work with experts in dedicated areas such retail, digital, consumer behaviour, sustainability and art…We appreciate the unique strength each generation and each culture can bring to our consultancy missions.

Anne Flogny is also an NLP practitioner certified from the American Board (ABNLP) and a TimeLine Therapy™ Practitioner.

Goodwill and connecting our conscious with our unconscious mind is the key to accompany change within ourselves for a more sustainable and abundant society.

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